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Category Archives: Customer Service
What Can Teleseminars Do for You?
The practice of sharing with and educating others has been around since the beginning of human social interaction. These days we just have a whole lot more options when it comes to choosing the medium. With the ready availability of … Continue reading
5 Customer Service Mistakes That Entrepreneurs Make – and How to Avoid Them!
I like to say that great customer service is like the wings of a plane – you’re not going to get your business off the ground without it! Here are five mistakes that many entrepreneurs make in their customer service … Continue reading
Posted in Customer Service, How To, Marketing, Website
Tagged appreciation, communication, customer service, following up, website
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Add Value to Stand Out from the Crowd!
Want to stand out from your competitors? Adding value is one of the most overlooked and underrated strategies for showing people your expertise and how you can help them. Offer that little something extra that nobody else does.
Posted in Business Strategies, Customer Service
Tagged customers, gift, offer, product, prospect, stand out, value
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6 Customer Service Golden Rules
These days, the companies that will succeed will be those that offer superior customer experience. The value of a lifetime customer is immeasurable. So once you get a customer, how do you keep him? Here are 6 “golden rules” of killer … Continue reading
Five Reasons Why You Need a Customer Relationship Management Service
I stress to all my clients that the first step in getting your contacts organized is to sign up with a customer relationship management (CRM) service. The first one is a specific but important reason, but I had an actual … Continue reading
Why Should You Make Customer Service a Priority?
Every business is reliant on their customers to stay alive, and so it follows that keeping those customers happy is crucial for long-term survival. One way to accomplish that is focusing on delivering world-class customer service. Prioritizing customer service is … Continue reading
3 Strategies for Using Online Systems to Optimize Customer Service
Pilots have specific documented systems for every step of each flight to make sure they achieve their goal of reaching their destination safely. It is crucial that every business use systems too to keep their business flying and achieve their success goals.Let’s focus on 3 top ways to leverage online systems that can save you time and money. Continue reading
3 Keys to an Efficient Customer Service Strategy
When it comes to customer service, quality is what every business should focus on first and foremost. However, a key component of great customer service is developing routines and strategies that improve the overall efficiency. Here are 3 keys to consider to help … Continue reading
Posted in Customer Service
Tagged automation, customer service, efficiency, statistics, strategy
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4 Tips to Help Your Customers Feel that You Understand Them
Do your customers feel that you understand them? When people feel that you understand them, they’re much more likely to listen. They’re much more likely to become fans of your business and buy. In fact, they’ll even get more value … Continue reading
3 Smart Ways to Convert Online Visitors to Customers
Smart business owners know that high conversion rates are essential. In order to sell products and services, website traffic needs to convert to customers. So what are the key tactics to improve conversion rates? Why is your opt-in list so … Continue reading
Posted in customer relationship management, Marketing
Tagged convert, customers, online, opt-in, relationship, test, track, visitors
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