Tag Archives: customer service

Why Should You Make Customer Service a Priority?

Every business is reliant on their customers to stay alive, and so it follows that keeping those customers happy is crucial for long-term survival. One way to accomplish that is focusing on delivering world-class customer service. Prioritizing customer service is … Continue reading

Posted in Customer Service | Tagged , , | Leave a comment

3 Strategies for Using Online Systems to Optimize Customer Service

Pilots have specific documented systems for every step of each flight to make sure they achieve their goal of reaching their destination safely. It is crucial that every business use systems too to keep their business flying and achieve their success goals.Let’s focus on 3 top ways to leverage online systems that can save you time and money. Continue reading

Posted in Customer Service | Tagged , , , , , , , | Leave a comment

5 Ways to Turn Satisfied Customers into Loyal Customers

Talk to many business people about how they approach customer service and the majority of them will say that they are aiming to have ‘satisfied’ customers. No! What we all should be seeking is to have loyal customers who are … Continue reading

Posted in Uncategorized | Tagged , , , | 1 Comment

3 Keys to an Efficient Customer Service Strategy

When it comes to customer service, quality is what every business should focus on first and foremost. However, a key component of great customer service is developing routines and strategies that improve the overall efficiency. Here are 3 keys to consider to help … Continue reading

Posted in Customer Service | Tagged , , , , | Leave a comment

4 Tips to Help Your Customers Feel that You Understand Them

Do your customers feel that you understand them? When people feel that you understand them, they’re much more likely to listen. They’re much more likely to become fans of your business and buy. In fact, they’ll even get more value … Continue reading

Posted in customer relationship management, Customer Service | Tagged , , , , | Leave a comment

4 Successful Marketing Strategies to Help Your Small Business Compete with the “Big Warriors”

Small businesses don’t have the same marketing muscle as large businesses. A small business simply doesn’t have the advertising budget needed to build a “big” brand and to gain recognition in the market through that brand. So how is a … Continue reading

Posted in customer relationship management, Customer Service | Tagged , , , , , | Leave a comment

4 Ways to Improve Customer Service

If you want your business to remain competitive in the long term, you need to keep looking at different ways you can improve your customer service. The higher customer satisfaction you can achieve in this area, the more repeat business … Continue reading

Posted in customer relationship management, Customer Service | Tagged , | 4 Comments

How Well Do You Know Your Customers?

How well do you know your customers? What is the primary reason your customers or clients come to you? Or purchase your product or service? What you don’t know could hurt your business. Continue reading

Posted in customer relationship management, Customer Service | Tagged , , , , , , | 2 Comments

What I Learned About Business from Jerky and Zumba

I learned two important principles recently that I wanted to pass on to you. What do they have to do with each other? Nothing, except that they can both be related to how you can enhance your business and maybe … Continue reading

Posted in Customer Service, Entrepreneur | Tagged , , , | Leave a comment

The Power of Following Up to Keep Your Contacts Engaged – Part 1

Following Up Consistently and with Love Tony Robbins said, “Success comes from taking the initiative and following up… persisting… eloquently expressing the depth of your love.” I think this is a great way to think of following up, that it’s … Continue reading

Posted in Customer Service | Tagged , | Leave a comment