Category Archives: Uncategorized

7 Ways to Build Customer Loyalty through Emotions

Emotions affect every part of our lives. From our friendships to what we eat and what we buy, everything is affected by emotions – whether we realize them or not. In fact, emotions are often more important than other factors … Continue reading

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5 Ways to Turn Satisfied Customers into Loyal Customers

Talk to many business people about how they approach customer service and the majority of them will say that they are aiming to have ‘satisfied’ customers. No! What we all should be seeking is to have loyal customers who are … Continue reading

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How to Establish Trust in Your Business

Trust may be the most important value in any business’ code of conduct. Trust is an often overlooked value, getting less attention than it should. That’s a mistake, because trust is the lubricant that makes the wheels of commerce turn. … Continue reading

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International Virtual Assistants Association

I recently joined the IVAA, a non-profit organization dedicated to the professional education and development of members of the Virtual Assistance profession, and to educating the public on the role and function of the Virtual Assistant. You can follow them … Continue reading

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Take a Gratitude Break

I received a summary prepared by Suki Reed, president of Orange County Hiking Club Meetup, of a research project from UC Davis and University of Miami, theorizing that gratitude is the “forgotten factor” in happiness research for health and longevity. Suki’s main points from the study: … Continue reading

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Sometimes It’s the Little Things

Among the many really important things to be thankful for — loved ones, your health — let’s not forget some of the little things that make life better. When I hear my automatic icemaker drop some new ice, I’m grateful … Continue reading

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Word of Mouth is Golden

Doing your job well and connecting to people will bring results in your business and in your life. People will tell others about their great experience with you and remain loyal to you. If you do build a great experience, … Continue reading

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What Can a Virtual Assistant Do for You?

Check out this great video that shows the benefits to you of using a virtual assistant. Please share:

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Deidra’s Nov. 12 Tip

Always keep a positive attitude! Please share:

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